Our Service Solutions

Expert teams dedicated to your success. Choose the services that match your goals, or combine them for complete coverage.

Expert Support Teams On Demand

Inbound Customer Support

VeryDigital handles your entire customer support operation. Our trained agents manage inquiries across phone, email, chat, and social media. We resolve issues, answer questions, and keep your customers happy—so your internal team can focus on strategy and growth.

What We Handle

  • 24/7 multilingual support across all channels
  • Average response time under 2 minutes
  • Fully trained on your products, processes, and brand voice
  • Seamless CRM integration and ticket management

Results You Can Expect

    98% first-contact resolution rate
    94% average customer satisfaction
    40% reduction in support costs vs. in-house teams
    24-hour callback guarantee

Sales-Ready Leads From Expert Prospectors

Lead Generation & Outbound Services

Our experienced outbound teams identify, research, and qualify prospects on your behalf. We conduct discovery calls, understand buyer needs, and pass only warm, qualified leads to your sales team—no time wasted on cold prospects.

What We Handle

  • Expert research and prospect identification
  • Qualification via discovery conversations
  • Multi-attempt dialing with detailed notes
  • CRM integration for seamless handoff to sales

Results You Can Expect

    35% average increase in sales qualified leads
    60% connection rate on first calls
    Fully documented prospect interactions
    Sales cycle acceleration

Coordinated Outreach Across Every Channel

Multichannel Campaign Execution

We execute coordinated campaigns combining phone, email, SMS, and social media. Our teams maintain consistent messaging, track responses, and adapt in real-time. One coordinated campaign, multiple touchpoints, maximum results.

What We Handle

  • Integrated phone, email, SMS, and social outreach
  • Coordinated sequencing to avoid message fatigue
  • Real-time response tracking and follow-up
  • Creative support and message testing

Results You Can Expect

    3x higher response rates vs. single-channel
    Reduced campaign fatigue and unsubscribes
    Faster pipeline velocity
    Measurable ROI per campaign

Proactive Engagement To Reduce Churn

Customer Retention & Loyalty

Don't lose customers to competitors. VeryDigital manages proactive retention campaigns, anniversary outreach, win-back programs, and customer success calls. We keep your best customers engaged and identify expansion opportunities.

What We Handle

  • Churn prediction and proactive outreach
  • Customer success and QBR calls
  • Loyalty and renewal campaign management
  • Upsell and cross-sell identification

Results You Can Expect

    Up to 25% reduction in churn rate
    Higher customer lifetime value
    Increased upsell revenue
    Stronger customer relationships

Why Partner With VeryDigital?

Experienced Agents

5+ years average experience. Your team is trained, vetted, and dedicated to your success.

Proven Performance

Consistent quality metrics, rigorous QA, and continuous improvement built into every interaction.

True Partnership

Dedicated account manager, weekly performance reviews, transparent reporting, and strategic planning.

Flexible Scaling

Start small, grow as needed. Ramp up or down instantly based on your business demands.

Global Reach

Teams across 50+ countries with native language support and local market expertise.

Cost Effective

No hiring, training, or infrastructure costs. Pay only for the service you use.

Ready to Get Started?

Let's discuss which services fit your needs and how we can help drive growth.

Schedule a Consultation